Skip to main content

Privacy Policy

Last updated: January 2024

Introduction

At Myze Hotel Waingapu ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our hotel.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a reservation or booking
  • Register for an account on our website
  • Subscribe to our newsletter
  • Contact us with inquiries
  • Participate in surveys or promotions
  • Check in at our hotel

This information may include: name, email address, phone number, postal address, payment information, date of birth, passport details, and preferences related to your stay.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and managing your reservations and bookings
  • Providing and improving our services
  • Communicating with you about your stay, bookings, and inquiries
  • Sending promotional materials and special offers (with your consent)
  • Personalizing your experience at our hotel
  • Analyzing website usage and improving our website
  • Complying with legal obligations
  • Preventing fraud and ensuring security

Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, booking platforms, marketing services)
  • Business Partners: Tour operators and activity providers for experiences you book through us
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Myze Hotel Waingapu

Jl. Pantai Puru Kambera, Waingapu, East Sumba, Indonesia

Email: privacy@myzehotel.com

Phone: +62 123 456 789